Our performance and customer satisfaction as measured by GEMM

Notice: This seller does not currently process orders via the GEMM system. GEMM does not have a way to track order success. No current statistics are available. Average Customer Rating: Excellent \/ Poor Fair OK Good Excellent 257 ratings given. Review Feedback | Place Feedback     Customer Satisfaction: 95 %   \/   60% 75% 85% 90% 95% 12 of 257 ratings given were 'Fair' or 'Poor'. Review Feedback | Place Feedback     Grading Accuracy: 0 %   (?)   75% 80% 85% 90% 95% From 0 reports received from customers in past 180 days: 0 "better than advertised". 0 "as advertised". 0 "worse than advertised". 0 "wrong item shipped". (3 required to establish an average.) Default Reduces 'Overall Rating' by 3.75     Successful item 'fill'/ availability rate: 0 %   (?)   50% 65% 75% 85% 95% 2 of 2 items ordered in past 180 days were not available. (3 required to establish an average.) Default Reduces 'Overall Rating' by 3.32     Average time from customer order to ship: 0.1 days   (?)   8+ weeks 4-8 weeks 2-4 weeks 1-2 weeks <1 week 0 items shipped in past 180 days. (3 required to establish an average.) Default Reduces 'Overall Rating' by 0.00

Statistics last recalculated: 29Aug2010